The Three Crutches - Strood Rochester
The owners of The Three Crutches were having an extensive refurbishment and required a stylish EPoS solution to match the style of the bar and restaurant and meet the needs of the business.
The Three Crutches lies on the outskirts of Strood close to Rochester in the Medway Towns. It boasts a spacious modern restaurant, large garden and snug bar.
We visited the Three Crutches and assessed the site and after meeting with the management team and demonstrating all the possible EPoS solutions available we were happy to be able to offer an EPoS system to fulfil the needs of the business.
DHFE supplied and installed three Sam4s Titan 15” Touch Screens with TouchPoint linked to TouchOfficeWeb.
We fully managed the installation, from offsite pre-programming, staff training and On-line programming once the installation had been completed.
The programming included 3 Floor Plan Levels , which came into use along with 3 Android based Waiter Pads running PocketTouch.
The Customer also required a kitchen printer for orders to be printed directly to the kitchen. We enhanced this with TouchKitchen, this is a kitchen video system that allows the staff in the kitchen to interact with the EPoS system.
The complete EPoS system enhances the customer experience at the point of ordering right through to the point of paying the bill. It also enables the owner of the business to access the system and track sales, ordering, stock and even add products or change prices from any web enabled device from anywhere in the world using the back office software TouchOfficeWeb.